AirAsia Philippines Advocates E-Boarding for Seamless Travel During Undas 

AirAsia Philippines Advocates E-Boarding for Seamless Travel During Undas 

By Bing Jabadan – TheNationWeek.Com | October 28, 2025

MANILA, Philippines – As Filipinos prepare for the annual Undas holiday, AirAsia Philippines is championing the use of its MOVE App for digital check-in and e-boarding to streamline the airport experience and minimize congestion during Undas (All Saints’ Day and All Souls’ Day).

The airline is promoting the MOVE App to reduce queues and waiting times, allowing passengers to generate e-boarding passes and bypass traditional check-in counters.

MOVE App Simplifies Pre-Flight Routine

The MOVE App offers a seamless and efficient pre-flight process:

1. Open the MOVE App.

2. Select “Check-In.”

3. Choose passengers and enter required information.

4. Confirm Travel and Dangerous Goods Notices.

5. Receive your e-Boarding Pass.

Effortless Airport Navigation (Domestic Flights)

Carry-On Only:  

• Proceed directly to security and the boarding gate, presenting your e-boarding pass and a valid government-issued ID.

Checked Baggage:

• Drop off luggage at the designated counter at least 45 minutes before departure, presenting your e-boarding pass and ID for verification.

“We are intensifying our focus on promoting e-boarding to alleviate long queues, particularly during peak travel periods,” said AirAsia Philippines CEO Capt. Suresh Bangah.

“While safety remains our top priority, we are equally dedicated to operational efficiency, ensuring our guests can spend more time honoring their loved ones.”

This commitment to efficiency has already yielded positive results.

AirAsia Philippines experienced a significant 24 percent improvement in On-Time Performance (OTP) in September, earning it the ranking of the third most punctual airline in ASEAN, with an 85.40 percent on-time arrival rate, according to Cirium.

To provide enhanced customer support, AirAsia has activated its 24/7 customer service chatbot, “Ask Bo,” accessible via the AirAsia website and the MOVE App.

AirAsia reminds passengers to arrive at the airport at least three hours before international flights and two hours before domestic departures.

By utilizing e-boarding and arriving early, travelers can contribute to a smoother and more efficient Undas travel experience for everyone.